Refund Policy of Vet-Uplift

At Vet-Uplift, we are committed to providing valuable educational resources, training, and support designed to help veterans better understand the VA disability claims process. If you are not satisfied with your purchase, we offer a 30-day refund policy on eligible programs and services. This policy explains when refunds are available, what exceptions apply, and how to submit a refund request.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on eligible training programs and services. If you are not satisfied with your purchase within 30 days of the original purchase date, you may request a refund, subject to the terms and exclusions outlined below.

This guarantee may apply to:

• Training Courses
• Educational Programs
• Digital Resources and Eligible Services

The specific refund terms presented at the time of purchase will apply to your order.

2. Exceptions to the Guarantee

Certain services may not qualify for a refund once work has begun or the service has been delivered. These exceptions may include:

Custom Services: Once work has commenced on a custom personal statement, nexus letter draft, claim review, or other personalized service, the service may become non-refundable. Please contact us as soon as possible if you wish to cancel before work begins.

Completed Services: Services that have already been fully completed or delivered may not qualify for a refund.

Expedited Services: Fees paid for expedited or priority services are non-refundable once the expedited work has begun.

Third-Party Fees: Any fees paid directly to third-party providers or services may be subject to the third party’s own refund policies.

3. Future Subscription Services

If Vet-Uplift introduces subscription-based services in the future, separate subscription terms may apply. Unless otherwise stated at the time of purchase:

Initial Subscription: A refund may be available within 7 days of the initial subscription purchase, provided the service has not been substantially accessed or used.

Cancellation: You may cancel a subscription at any time. Cancellation will generally take effect at the end of the current billing period.

Renewals: Refunds for subscription renewals may not be available once a new billing period has started.

4. How to Request a Refund

To request a refund, please contact our support team using the contact information provided on our website. Include the following information:

• Your full name
• Order or transaction number
• Date of purchase
• The program or service purchased
• Reason for your refund request

Our team will review your request and determine whether it qualifies under this Refund Policy and the terms presented when you purchased the service.

If your refund is approved, the refund will generally be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

5. Refunds and Access to Programs

When a refund is approved, access to the refunded course, membership, digital materials, community, or other applicable services may be canceled or revoked. You may no longer have permission to use, copy, download, or distribute materials associated with the refunded purchase.

6. Changes to This Refund Policy

Vet-Uplift reserves the right to modify or update this Refund Policy when necessary. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this page periodically so you remain informed about our current refund terms.

7. Contact Information

If you have questions about this Refund Policy or need assistance with a refund request, please contact Vet-Uplift through the contact information listed on our website.

By purchasing a Vet-Uplift program or service, you acknowledge that you have read, understood, and agreed to this Refund Policy and any specific refund terms presented at the time of purchase.